Returns & Exchanges

We want you to be completely satisfied with your Superdry purchase, which is why we offer a generous 28-day return window for items in their original condition. Whether you shopped online or in-store, our streamlined process ensures a quick and hassle-free refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are still attached and the merchandise is unworn.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7 to 10 business days.